Getting into a car accident or dealing with vehicle damage can be very stressful. After such an event, many people feel confused or unsure about what to do next. However, there is a clear and easy way to file a claim and get help with your auto insurance.
At our auto insurance agency Glenside, we help make this process simple. The goal is to guide you step-by-step so that you can understand each part without any confusion. You do not have to figure it out alone—we’re ready to assist you from start to finish.
What to Do Immediately After an Accident: Call an Auto Insurance Agency
Right after an accident, the first thing to do is make sure you and others are safe. Then, you should move your car to the side if possible and turn on your hazard lights. If someone is hurt, call for medical help right away.
Next, it is important to gather basic information. This includes:
- The name and phone number of the other driver
- Their license plate number
- Photos of all the damage
- A short description of what happened
Writing these down or taking pictures will help later when you file your claim.
Tip: Always take clear photos from different angles. These pictures help explain what happened.
Contact Us Promptly
After making sure everyone is okay and you have the details, you should contact us quickly. This helps start your claim without delay. The faster you tell us, the faster we can begin helping.
When you call, have the following ready:
- Date and time of the accident
- Where it happened
- Description of the damage
- Contact details of anyone else involved
Do not worry if you miss anything. We will ask simple questions and make sure nothing is left out.
Starting the Claim Process
The next step is starting your claim. This means you will also share your side of the story and send any documents or photos you collected. Once we get that, we can open your claim file and begin processing it.
Because we are an insurance agency Glenside, we follow a structured process. This includes:
- Recording all your claim details
- Assigning a claim number
- Connecting you with a claims specialist
Each part happens in order, and we always explain what’s coming next.
Quote: “When the steps are clear, the stress is much less.”
Getting Your Vehicle Inspected
Once your claim is active, the next step is to check your vehicle. An inspection also helps figure out what needs fixing and how much it will cost. We will help schedule this as soon as possible.
As an insurance agency Glenside, we also work with local repair shops to speed things up. Still, you can choose your own shop if you prefer. We also support both options.
Here’s how the inspection works:
- You drop off your car or schedule a mobile inspection
- A technician looks at the damage
- An estimate is sent to us for review
This step helps move things forward quickly.
The Approval and Repair Phase
After we receive the repair estimate, we review everything. If the repair is approved, your shop can begin fixing the vehicle. This step can move fast when all documents are complete.
As an auto insurance agency Glenside, we manage this part with the shop so that you don’t have to handle it alone. We also make sure that everything in the estimate matches the damage shown in the photos.
Repairs usually take a few days to a couple of weeks, depending on how bad the damage is. We keep track of the progress until your car is ready again.
Navigating the Payment Process
Now that your car is repaired, the next step is payment. You might wonder how it works. Here’s a breakdown:
- If the shop works directly with us, we pay them
- If you have already paid, we reimburse you
- You pay only your deductible (if your policy includes one)
Some people search online for “trusted insurance agency near me” because they feel unsure about claim payments. We also aim to make this part very clear. You will know in advance what you owe and who is getting paid.
Reminder: Always check your deductible amount before repairs begin.
Common Questions We Get
We hear many questions during the claim process. Because we are an auto insurance agency Glenside, we answer these clearly to help avoid confusion.
Here’s a helpful table with common questions:
| Question | Our Answer |
|---|---|
| Do I need a police report? | Yes, especially if someone is hurt or property is damaged. |
| Will my rates go up after a claim? | Maybe. It depends on the accident and your driving history. |
| Can I choose any repair shop? | Yes, the choice is yours. We also offer preferred options. |
| How long will the process take? | Most claims are completed in a few days; some take longer. |
We also believe answers should be easy to understand and simple to follow.
Your Responsibilities During the Process
There are a few things you can do to help your claim go smoothly. These actions also help us move faster and avoid delays.
Here’s what you can do:
- Send documents as soon as you can
- Stay in contact with us if something changes
- Ask questions when something is unclear
Filing a claim is also like working as a team. The more we work together, the better the result will be.
Where Peace of Mind Begins
A car accident is never easy, but filing a claim shouldn’t make it harder. At our auto insurance agency Glenside, we keep the process simple, honest, and fast. Each step follows the next, so you never feel lost or confused.
Our goal is to help you file your claim the right way—from the first phone call to the final repair. Everything we do is meant to help you understand what’s happening, what comes next, and how to stay informed.
At JJC Insurance Agency, we guide you step-by-step, help manage your documents, work with local shops, and explain each payment detail. We also make sure that filing a claim is not scary or confusing. Whether your damage is small or big, we’re ready to help you handle it.
