Yes — Akai does provide warranty repair services for its TVs, but with some conditions and caveats. The coverage depends on factors like where you bought the TV, whether you kept all the warranty documentation, and if the repair center is authorized or not. Here are the key points:
Key Details About Akai’s Warranty and Repair Service
- Akai’s standard warranty for TVs is usually 1 year from the date of purchase. This covers manufacturing defects and hardware issues.
- The warranty typically does not cover physical damage, liquid damage, misuse, or unauthorized repairs. Keeping the original invoice and warranty card is important.
- Warranty might include service from Akai-authorized service centers only. If repairs happen elsewhere, warranty may be voided.
- Proof of purchase and sometimes warranty registration (if applicable) must be provided at time of claim.
Akai’s Repair Services via Service Centers
- There are Akai service centers in various Indian cities, where warranty repair services are available. For example, there are service centers listed in Mumbai, Hyderabad, Kolkata, New Delhi etc.
- Some private repair or service shops claim to provide Akai TV repair services, but note many such shops explicitly mention they handle out-of-warranty cases or are not officially authorized.
- One service provider, Dial Service Centre, runs “Akai Service Center” listings with certain benefits (like 90 days repair guarantee on specific issues, door-step repair for TVs, use of original or assured parts etc.) but their pages also include disclaimers about authorization.
Things to Confirm Before Availing Warranty Repair
To make sure you can get warranty repair for your Akai TV smoothly, check:
- Authorized Dealer/Service Center
Confirm that the service center is officially authorized by Akai. If not, repair may be refused or parts may not be genuine. - Warranty Validity
Check the purchase date, warranty card, invoice, and whether the product is within the warranty period (usually 12 months). - Documentation
Keep your original invoice, warranty card, and any registration documentation (if required by Akai). - Type of Problem
If the issue is with internal circuitry, manufacturing defects, or parts failure — you’re likely covered. If it’s damage due to misuse, falls, liquids etc., it may not be covered. - Part Availability
Even within warranty, some rare or obsolete parts might need ordering, which can delay service.
Example: Akai Service Center in Mumbai
- There’s an Akai Service Center in Mumbai that appears to provide repairs under warranty. The facility (via Dial Service Centre’s listing) mentions “90 Days Warranty” for repeated issues after repair, use of original parts, etc
- However, the disclaimer clarifies that the repair provider might not always be officially affiliated or authorized by Akai. That means although they may do warranty-friendly work, it’s important to double-check before handing over your unit.
Final Take
So, to answer your question concretely: Yes, Akai does offer warranty repair services for TVs — but only under certain conditions:
- If the TV was purchased from an authorized dealer,
- If the defect is covered under warranty (manufacturing issues, internal hardware failure, not physical damage etc.),
- If you can provide proof of purchase/warranty card, and
- If you take it to an authorized-or trusted service center.
If any of those conditions aren’t met, then you might end up paying for the repair, or parts may be non-genuine, which can impact both cost and durability.
FAQs
Q1. How long is the warranty for Akai TVs?
Typically 1 year from purchase date for manufacturing defects. The period may vary depending on the model and region.
Q2. Does Akai cover screen damage under warranty?
Usually no. Physical damage, cracks, liquid spills, and misuse are not covered under standard warranty.
Q3. Can I get repair service under warranty in any Akai service center?
It must be an authorized or officially recognized Akai service center. Using unauthorized repair shops may void your warranty.
Q4. What should I bring when claiming Akai TV warranty repair?
Invoice or proof of purchase, warranty card (if issued), and the product itself. It helps if you also have model/serial number ready.
Q5. How long does Akai warranty repair take?
It can vary. Minor issues (software glitches, basic hardware failure) might get repaired in a few days, but if parts need to be ordered, it can take longer depending on availability.
Q6. Are there gaps or limitations in Akai’s warranty service?
Yes — warranty often excludes physical or accidental damage, misuse, liquid damage; and whether a service center is truly authorized can matter a lot in terms of genuine parts, cost, and ensuring warranty remains valid.
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